The response to my call was immediate, and their compassionate bedside manner was very helpful during a difficult time. Everything... read moreThe response to my call was immediate, and their compassionate bedside manner was very helpful during a difficult time. Everything was arranged remotely on my side because I couldn't travel, and everything went smoothly. The price was fair and there was no attempts to push any product onto me. I would recommend them highly. read less

I was very impressed with Anne. She was very professional as well as sympathetic and understanding. She answered... read moreI was very impressed with Anne. She was very professional as well as sympathetic and understanding. She answered all of my mom's questions. The process was simple and felt like Anne really cared. I would recommend International Cremation and Anne Swartz to any family looking for this service. read less

I decided that it was time to take a look into making final arrangements in the New Port Richey area... read moreI decided that it was time to take a look into making final arrangements in the New Port Richey area and did an online search for my best available options. After checking out the top recommendations I took a ride over to Marine Parkway and stopped into the International Cremation Services location. I met with the staff and was taken through the list of available options and selected what was going to be the best fit for me. The process was smooth and I would like to commend Patricia Rodriguez for her assistance along the way. This purchase is a very personal one and she was a great help in helping me get to where I wanted to be. 5 Stars Pat for going the Extra Mile!! read less

My mother passed away the day after Christmas and I contacted the International Cremation Services Center of New Port Richey.... read moreMy mother passed away the day after Christmas and I contacted the International Cremation Services Center of New Port Richey. I met with Cheyenne the Monday after the holiday weekend to discuss the cremation and memorial service for my mother. She was extremely kind and supportive during that very emotional time. She carefully went over every detail of the memorial service and explained all the regulations thoroughly. During the memorial service she and her assistant were very attentive to our guests . They were helpful when my niece started recording the service so the people who were unable to attend due to the Covid virus were able to view the service. Cheyenne made a very difficult experience as pleasant as possible. read less

Anne is amazing! When you have to deal with something such as cremation services, it is a very challenging and... read moreAnne is amazing! When you have to deal with something such as cremation services, it is a very challenging and emotional time. She makes the process so simple, and allows you to be able to process the loss. Anne helps make the whole process so easy! I would highly recommend you use Anne! read less

I have worked with Anne Swartz of International Cremation Services for several years, and have nothing but the utmost respect... read moreI have worked with Anne Swartz of International Cremation Services for several years, and have nothing but the utmost respect for her. When one of my employees was, sadly, at the end of life, we called Anne who made sure all arrangements were made. She was a great comfort to him and to his wife. Anne is professional, and cares deeply for the people with whom she works. I unhesitatingly recommend Anne! read less

Anne takes an unpleaseant topic and makes it manageable. She is the consummate professional! I would highly recommend her to... read moreAnne takes an unpleaseant topic and makes it manageable. She is the consummate professional! I would highly recommend her to anyone wanting more information or trying to make a decision on how to make this intensely personal decision. You'll be happy you consulted with her, I promise! read less

Knowledge, professionalism and the compassion that is given during a discussion on the last stage of life is handled best... read moreKnowledge, professionalism and the compassion that is given during a discussion on the last stage of life is handled best by Ms. Ann Swartz. Her dedication in assisting those making that final choices sets her apart from all others. She always looks out for the best interest of her clients. Thanks again Ann. read less

Planning end of life is not can be tough. However Anne Swartz makes it as painless as possible. She is... read morePlanning end of life is not can be tough. However Anne Swartz makes it as painless as possible. She is very helpful and friendly. After one conversation with her you know that you're in good hands. read less

Everyone associated with this was most professional yet very comforting and supportive. I would/will recommend International Cremation to everyone I know.

everything could not have been better

Extremely satisfied with all services received.

Your facility could use a bit of updating

I have worked with Anne Swartz for several years; she is extremely knowledgeable regarding end of life planning and... read moreI have worked with Anne Swartz for several years; she is extremely knowledgeable regarding end of life planning and discusses this with compassion. I highly recommend her for end of life planning needs. read less

Superior professional service and genuine concern of the staff.

Very helpful. Made it very easy for me because I never had done this before

Very good staff

Anne Swartz will make your preplanning painless and you will feel you truly did the right thing. She is wonderful... read moreAnne Swartz will make your preplanning painless and you will feel you truly did the right thing. She is wonderful at dealing with a delicate subject and so considerate of seniors! She will even make you smile! Jane Icely read less

Greitcha Quinones was very personable and treated us beautifully she really cared about our family.

Everything was so well taken care of

I arranged services remotely. Which the staff made very easy for me from end to end. I don't know anyone... read moreI arranged services remotely. Which the staff made very easy for me from end to end. I don't know anyone else near here. read less

The room was perfect for the size of the attendance to my mother's memorial. Everything was done very well

Anne is a professional and personable addition to International Cremation Services. Not only is she extremely knowledgeable in this field,... read moreAnne is a professional and personable addition to International Cremation Services. Not only is she extremely knowledgeable in this field, but she is kind and sensitive with handling all of her clients needs. She is definitely the person to call when discussing options for burial and cremation. I highly recommend Anne! read less

We were very pleased with the service we received.

Everyone I have dealt with has been wonderful beyond words!

We are out of state. Your facility went out of their way to help.

Fantastic staff good prices

Anne is Amazing. She truly cares about her clients and doing what's right for them. I'd recommend Anne's... read moreAnne is Amazing. She truly cares about her clients and doing what's right for them. I'd recommend Anne's services to anyone with questions regarding cremation or burial services. read less

Ms Quinones was very nice and addressed my needs. She honoroed the price online and made me comfortable in choosing... read moreMs Quinones was very nice and addressed my needs. She honoroed the price online and made me comfortable in choosing your company. read less

10

Very nice and comfortable environment. Very helpful and lots of information. Made things easy and comforting

Because of our experience with Cheyenne

Anne Swartz is the best!! She is always very professional and courteous.
I highly recommend her and know that she will... read moreAnne Swartz is the best!! She is always very professional and courteous.
I highly recommend her and know that she will always put the customer's interests as her top priority. read less

Alissa and Cheyenne are the sweetest! 2 kind and compassionate funeral directors, its very obvious they love helping their families.... read moreAlissa and Cheyenne are the sweetest! 2 kind and compassionate funeral directors, its very obvious they love helping their families. Thank you for all you do, ladies. God bless. read less

Professional, Respectful and Kind. Thank you

I found that you were a family member helping my since I was all alone from out of state.

I could not be more happy

Nice pre-arranged

Staff was very professional

Cheyenne made me comfortable during a very stressful time-I knew nothing of cremation

Sadly, this is the second time we've used International Cremation Services. They did an outstanding job both times. This past... read moreSadly, this is the second time we've used International Cremation Services. They did an outstanding job both times. This past week we had to say an unexpected goodbye to our son. Cheyenne arranged everything; from picking him up, to the visitation, to cremation, to the urn, prayer cards, thumbprints and more. She coordinated everything with professionalism, grace, and care. I cannot thank her enough. I've heard horror stories related to other places, but this company is top notch. My heart is full of thanks. read less

My husband recently passed away and a neighbor recommended this service to me. She recently had a loss and told... read moreMy husband recently passed away and a neighbor recommended this service to me. She recently had a loss and told me that the service there was excellent. She was so right. Everyone has been kind , understanding and respectful to me during my time of grief ... read less

I would recommend international cremation to everyone that was in the situation the go the extra mile to make people... read moreI would recommend international cremation to everyone that was in the situation the go the extra mile to make people feel comfortable and show they care become a friend at the time you need somebody help you out in many ways most people would not. They will talk to you before,meet with you in person,during availability will return calls as soon as possible,after ,meet in person again answer and take care of all difficult things after the loss of a loved one. Thank you so very much for caring.
Greitcha is the most caring beatiful woman that does her job very well. Easy to talk to.could not say enough about her,great personality love her thank you from myself and my children will never forget they couldn't wait to see you. read less

Greitcha made a very emotional time extremely easy.

Greitcha and Grace were and are exceptional so caring so wonderful! They helped me through a terribly hard... read moreGreitcha and Grace were and are exceptional so caring so wonderful! They helped me through a terribly hard time with love and dignity. Thank you so much read less

Friendly staff and timely services

Outstanding!!

Excellent job.

We have used your services on 3 occasions and each time we were treated with respect and care. Our loved... read moreWe have used your services on 3 occasions and each time we were treated with respect and care. Our loved one was handled respectfully and all of our needs were handled in a timely professional manner. read less

Everything went smooth--great communication

There are very professional

Every thing went smoothly and they were so accommodating.

You guys were very good and vary sincere

5 star

Cheyenne Moore was wonderful

your staff were very helpful

Greitcha was absolutely amazing from the first day we spoke until the last day. The Mass service at the church... read moreGreitcha was absolutely amazing from the first day we spoke until the last day. The Mass service at the church was everything. She is an absolutely amazing young lady that does her job very well and makes sure your needs are satisfied by all means read less

Staff wonderful.

Personal care word of mouth (same experience as myself) sympathy empathy of staff understanding comfortability in bad... read morePersonal care word of mouth (same experience as myself) sympathy empathy of staff understanding comfortability in bad times! read less

IT WAS SATISFACTORY TO ME/US - IT'S UP TO THE PERSON HOW THEY FEEL ABOUT THIS. I WOULD REFER INTERNATIONAL... read moreIT WAS SATISFACTORY TO ME/US - IT'S UP TO THE PERSON HOW THEY FEEL ABOUT THIS. I WOULD REFER INTERNATIONAL CREMATION SERVICE BUT MY FEELINGS ARE PERSONAL. read less

Greitcha is the best!

Completely satisfactory service

Pat was so helpful and patient with us. Really friendly staff, super pricing,even payment plans available. Would recommend to... read morePat was so helpful and patient with us. Really friendly staff, super pricing,even payment plans available. Would recommend to all our friends.Cant think of anything they need to change works becuase it is so smooth and easy read less

I felt your people made my experience having my husband cremated so much easier than I expected

Cheyenne Moore was extremely helpful kind and considerate

Greitcha Quinones was truly helpful.

I found your service excellent.

That staff went above and beyond to ensure we were well taken care of through everything.

Great experience during a diffucult time. I burried both my parents within 4 months and wouldn't choose anyone else to... read moreGreat experience during a diffucult time. I burried both my parents within 4 months and wouldn't choose anyone else to handle it. Greitcha is wonderful. She's so sweet compassionate and helpful. read less

The staff was exceptional in every way. The calls and emails were all very professional.

They handled my husband’s funeral and cremation and it was absolutely wonderful to not have to worry about details. I... read moreThey handled my husband’s funeral and cremation and it was absolutely wonderful to not have to worry about details. I was so impressed with this company I purchased my own cremation package. If you’re not in need of one call Pat Rodriguez. She is amazing. read less

I researched cremation on line and was quoted a price when I needed the service the price was higher than... read moreI researched cremation on line and was quoted a price when I needed the service the price was higher than quoted this facility stood by its quoted price which was frankly all I had so it was a huge relief. No services were stinted or neglected even though the price was lower than the cremation facility expected. read less

People were so nice and compassionate.

Overall experience-helpful informative

Everything you presented to us is easy to understanding

Every person we worked with was accommodating warm and professional

I would never push a funeral home on to someone but if asked would definitely recommend Persel.

Friendly informative staff convenient locations to me.

Great presentation very professionally presented and represented my love one

My family received excellent service and felt we were genuinely and professionally cared for.

I was particularly impressed by the kindness and professionalism shown by the staff

The Director that handled the arangements for my sister was wonderful. When I went in I was heavy... read moreThe Director that handled the arangements for my sister was wonderful. When I went in I was heavy earted and did not know what to expect. By the time we left Greitcha had lifted the heaviness off my shoulders and I was able to think about the good times that my sister and I had together. Thank you so much Greitcha! read less

Your staff were all professional and easy to talk with.

Very good

Best funeral hands down really helped me when my family members where inquiring about plots

Very satisfied

We were treated wonderfully

Greitcha was very helpful when my sister passed away she made the process easier and was there each step of... read moreGreitcha was very helpful when my sister passed away she made the process easier and was there each step of the way read less

The women were kind listeners patient very helpful-took time with us

I was treated with dignity and respect

From start to finish it was an overall smooth informative and caring process.

Very happy with the helpfulness and compassion by all staff and the fact that Cheyenne went above and beyond... read moreVery happy with the helpfulness and compassion by all staff and the fact that Cheyenne went above and beyond to help make this easier for my family. read less

Fast response and prices very reasonable 🙂

Very good service.

Fantastic experience for a sad and traumatic event

The experience was seamless.

Greitcha--Very nice people

Wonderful customer service! Recently called about prices for a cremation they sounded very reasonable will be calling back soon.

Exceptional service by Greitcha Quinones managing funeral director. She is truly exceptional

There were absolutely no issues with the entire process. I appreciate everything being very upfront and clear from the beginning... read moreThere were absolutely no issues with the entire process. I appreciate everything being very upfront and clear from the beginning in regards to the process and pricing. read less

I deeply appreciate from the initial phone call to the day of needing you how everything was handled.

Greitcha is a great Director. She is a great people person. The team at International Cremation cares about there... read moreGreitcha is a great Director. She is a great people person. The team at International Cremation cares about there clients. They also gives good information on services they offer. There are very helpful. read less

Efficient staff from pickup at nursing home through delivery of mom's cremains to us.

Greitcha Quinones and Karen made the process of my dad's cremation and burial much less confusing and painful.

You helped make a painful process less so.

I was recently referred to International Cremation
By Trinity Medical center regarding my current condition and had so many questions...(very stressful).... read moreI was recently referred to International Cremation
By Trinity Medical center regarding my current condition and had so many questions...(very stressful). Thanks for al of your help and time being considerate to all of my questions. Thank you thank you thank you read less

Very pleased with the compassion and dignity shown to both my mother and family at this difficult time.

I was very satisfied

Excellent service and compassion

My experience with International Cremations Services was above and beyond. Our situation came as a shock and we were having... read moreMy experience with International Cremations Services was above and beyond. Our situation came as a shock and we were having a hard time figuring out what we needed to do. Drew was so helpful and made me feel more at ease. Very quick to help me get my loved one to the funeral home. Thank you read less

My father had prepaid for this a while ago but I was very happy with the service you provided and... read moreMy father had prepaid for this a while ago but I was very happy with the service you provided and was very grateful to Cheyenne read less

This company is very efficient. The employees are compassionate, kind and respectful. They always go the extra mile for our... read moreThis company is very efficient. The employees are compassionate, kind and respectful. They always go the extra mile for our nursing home facility. We really appreciate their acts of kindness toward our staff and residents. They donate cakes and candy monthly. They also take the time out of their busy schedules to inform our residents of their services that their company offers. They are awesome! read less

Very professional and knowledgeable.

Caring and efficiency

Greitcha Quinones was wonderful to work with a responded immediately to our texts and calls

From the initial phone call to the end Elissa and Cheyenne showed a high level of caring and compassion.... read moreFrom the initial phone call to the end Elissa and Cheyenne showed a high level of caring and compassion. They were very informative and professional read less

I cannot say enough about the service we received at Michels & Lundquist and International Cremation. They were so kind... read moreI cannot say enough about the service we received at Michels & Lundquist and International Cremation. They were so kind and respectful. There was absolutely no pushing or pressure to do anything or spend more money or anything like that. Everything we wanted we were told, "Absolutely!" No problem!" They hosted a beautiful service for my dad. Everyone said it was one of the nicest services they've ever attended. They were completely supportive of all of our requests and ideas. And it was very reasonably priced. I wish I could give them 10 stars. I have to give a special shout out to Greitcha Quinones for her superior assistance with all of this. She really went Above and beyond to make sure it was a very special remembrance of my dad. Thank you so much. read less

The care given to my husband and to myself was superior to other experiences from other sources.

At a time of swirling emotions and demands they made things very easy and clear.

Because it was very professional and helpful.

It was a really difficult time for me and my family Cheyene was there from beginning to end. She... read moreIt was a really difficult time for me and my family Cheyene was there from beginning to end. She was very attentive and her approach provided me with the assurance that she knows what she is doing. read less

International cremation has been so helpful for me and my family. They went out of their way to help us,... read moreInternational cremation has been so helpful for me and my family. They went out of their way to help us, and even drove to my house because i couldn't drive to them. read less

The compassion and knowledge of the staff answered all questions offered help with notification to insurance.

So organized and made the process so much easier during this difficult time.

Excellent service and professionalism

So kind and considerate and helpful. Thank you so much.

Fay was so great to my parents when they prearranged their cremation. Then when my father passed a year later,... read moreFay was so great to my parents when they prearranged their cremation. Then when my father passed a year later, she was so understanding and helpful. She gave us an upgraded urn for the same price as the basic one as well. read less

Your representative was VERY informative at the initial phone call and throughout this entire process. She took all the awkwardness... read moreYour representative was VERY informative at the initial phone call and throughout this entire process. She took all the awkwardness of this situation away and I felt very secure upon leaving the facility. read less

Because they worked with me on the price and most of all they were very kind solicitous ... read moreBecause they worked with me on the price and most of all they were very kind solicitous and helpful. I felt that they truly cared. read less

Great service-great staff!

Greitcha (your rep) made me comfortable through a very difficult process for my wife

Your wonderful at a terrible time.

Never have taken part in arranging cremation services. Very clear instruction on the website for out of town services.

Cheyenne handled everything-literally everything. She was sincere patient kind and beyond helpful.

The team at International Cremation was top notch. They care about their clients and their families during the toughest of... read moreThe team at International Cremation was top notch. They care about their clients and their families during the toughest of times. Their professionalism was very impressive and their pricing was competitive. Buyer beware: you get what you pay for. I got more than i expected with International Cremation. I highly recommend them. Five Stars! read less

Excellent services.

Just right sincerity; on time delivery of services nicely done!

International Cremation Services provides a wide variety of urns and burial options in addition to cremation services at a price... read moreInternational Cremation Services provides a wide variety of urns and burial options in addition to cremation services at a price much less than those charged by traditional funeral homes. The staff was concerned, helpful and offered guidance about details I had not considered. I appreciated their information on how to submit an obituary and how many death certificates I might want to request. It made this difficult time a little easier. I would recommend them to my family and friends. read less

From the minute we walked in it felt like family. Greitcha was warm easy to talk to welcoming.... read moreFrom the minute we walked in it felt like family. Greitcha was warm easy to talk to welcoming. She did a great job! The whole staff was great! read less

Excellent and attentive service throughout

They were very understanding